Growth at Slack – an overview

Fareed Mosavat tweeted an interesting thread about the approach to growth at Slack. Given that it's a "enterprise software startup growing at consumer startup numbers", we should all pay attention to what he said. 1/ So.. I take that back. This is actually a really big deal. Let's talk about the 85k customers number. Two … Continue reading Growth at Slack – an overview

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Measuring network effects

Cliff notes from 16Z "16 ways to measure network effects" by Li Jin and D'arcy Coolican. Acquisition CompetitorsEngagementMarketplace,Economics-related Acquisition metrics #1 - Organic vs paid: organic should increase over time as the network becomes more valuable, for direct-side network effects (NE). For marketplaces, organic should increase with the increase of both supplier and demand, because … Continue reading Measuring network effects

Engagement loops

Nope, not talking about the jewellery couples exchange when they decide to get married 😬 For network-based products, the engagement of one user will create conditions for the increased engagement of other users. With non-network products, current engagement will benefit future engagement of the same user. "This is why achieving network density and easy content … Continue reading Engagement loops

Growth leading indicators

The problem: some of the metrics "we" (as an industry) follow, monitor, and praise, are lagging metrics. E.g. MAU show you what is happening at the moment, but don't help you predict the future. Full article here; cliff notes below. Andrew Chen (follow, follow, follow) defends the need for leading indicators and a more predictive model. … Continue reading Growth leading indicators